Proposed Paratransit Plan Updates for Lift Line

In an effort to improve service, RGRTA is proposing an updated paratransit plan for Lift Line and we invite you to learn more at one of our four Public Information Sessions. Our presentation will include information about a revised certification process, outline of fares available to paratransit-certified customers, scheduling procedures, a description of the paratransit service area and a regional mobility management plan.

Our Public Information Sessions will provide customers the opportunity to weigh in and ask questions about the proposed updates. On July 19, we'll hold an official Public Hearing  to formally present the proposal and accept comments on the public record.

A sign language interpreter will be available at all public information sessions and the public hearing. To schedule a ride to a public information session or the public hearing, please call Lift Line at 585-224-8330. 

Learn More About the Proposed Plan Updates

• About Paratransit Services (.pdf)
• Proposed Updates (1 of 2 .pdf)
• Proposed Updates (2 of 2 .pdf)
• Service Area Map (.pdf)

Upcoming Public Information Sessions

Tuesday, July 8

6 – 8 p.m.
The Association for the Blind and Visually Impaired (ABVI)
2nd Floor Conference Room
422 S. Clinton Ave.
Rochester
Enter through the 500 S. Clinton Ave entrance  

Thursday, July 10

6 – 8 p.m.
Rochester Genesee Regional Transportation Authority
John G. Doyle Administration Building
Board Room
1372 E. Main St.
Rochester

Saturday, July 12

1 – 3 p.m.
ARC of Monroe
Community Room
2657 W. Henrietta Rd.
Henrietta            

Monday, July 14

6 – 8 p.m.
Town of Gates Town Hall
Annex Room
1605 Buffalo Rd.
Gates

Public Hearing

Saturday, July 19
2 p.m.
SUNY Brockport Metro Center
55 St. Paul St.
Rochester

All comments and questions received from registered speakers during the public hearing on July 19, via www.rgrta.com, or in the mail to the address below by 5 p.m. July 24, 2014 will be available online at RGRTA.com in August 2014 and shared with the RGRTA Board of Commissioners in September 2014. 

Rochester Genesee Regional Transportation Authority
Attn: General Counsel
1372 East Main Street
Rochester, New York 14609

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