The Timing is Perfect - Schedule and Route Changes for the RTS Transit Center!
The beautiful new RTS Transit Center, is now open, we also changed our routes and schedules. We did this to accommodate the additional time required to travel through the Transit Center and to enhance the customer experience!
We invited customers to join us during one of eight Public Information Sessions in April and May 2014, where they were able weigh in and ask questions about the proposed changes. On May 8, we held a Public Hearing where, following a short presentation about the RTS Transit Center, each attendee who registered to speak had three minutes to share his or her questions or concerns.
View information presented during the public information sessions:
Written comments were received by RGRTA, or to the RGRTA Planning Department at Planning@myrts.com by 5 p.m. on May 13, 2014. Comments received after the close of this public comment period (after 5 p.m. on May 13, 2014) were not considered.
All comments and questions received from registered speakers during the public hearing on May 8, and those submitted online or in the mail by 5:00 p.m. May 13, 2014 were shared with the RGRTA Board of Commissioners on June 5, 2014.
Read responses to customers' comments and questions received between May 8 and May 13 (.pdf)
View information presented during Suburban and Park & Ride public information sessions and hearing:
New Pathways--Proposed Changes (.pdf)
New Pathways--Map of Proposed Changes (.pdf)
View a Map of Bus Stop Changes Around the Transit Center, Beginning Nov. 28, 2014
View the Public Hearing Presentation (.pdf)
View specific route maps:
Read responses to customers' comments and questions received by July 24 (.pdf)
If you have any questions, please contact our RTS Customer Service Representatives Monday - Friday, 8 am to 5 pm at 585-288-1700.
Learn more about the Transit Center
Please note: The Public Information Sessions and the Public Hearing were specific to the route and schedule changes associated with the Transit Center and do not replace the Customer Town Meetings where comments are welcomed on any aspect of improving RTS bus service.