Preventing the Spread of Coronavirus News March 05, 2020 - With the Flu season still underway and the heightened awareness of the COVID-19 novel Coronavirus, Regional Transit Service (RTS) is sharing information that everyone can use to help prevent the spread of the virus. March 05, 2020 in County With the Flu season still underway and the heightened awareness of the COVID-19 novel Coronavirus, Regional Transit Service (RTS) is sharing information that everyone can use to help prevent the spread of the virus. Read more
It's National Bagel Day! News January 15, 2020 - Happy National Bagel Day! Check out our list of some of Rochester popular places to get bagels. Plan your trip today at myRTS.com January 15, 2020 in County Happy National Bagel Day! Check out our list of some of Rochester popular places to get bagels. Plan your trip today at myRTS.com Read more
Happy National Taco Day! News October 04, 2019 - Happy National Taco Day! Celebrate this day right and plan your trip with RTS today. October 04, 2019 in County Happy National Taco Day! Celebrate this day right and plan your trip with RTS today. Read more
RTS Postpones June 29 Launch of Reimagine RTS Transit System Redesign News March 27, 2020 - Regional Transit Service (RTS) announced today that because of the impact and uncertainty of the Coronavirus, the full launch of Reimagine RTS on June 29 is postponed. Additional updates on this critical project will be provided as they become available. March 27, 2020 in Monroe County Regional Transit Service (RTS) announced today that because of the impact and uncertainty of the Coronavirus, the full launch of Reimagine RTS on June 29 is postponed. Additional updates on this critical project will be provided as they become available. Read more
RTS Announces Bus Pass Credit Policy for Customers Unable to Take Bus Trips due to the Coronavirus News March 23, 2020 - Regional Transit Service (RTS) today announced the bus pass credit policy for customers unable to take bus trips due to the Coronavirus. If a customer recently purchased a Five Consecutive Day or 31-Day bus pass, and because of the Coronavirus are not able to complete their intended trips, this policy makes it possible for customers to get a credit that can be used for future trips. March 23, 2020 in Monroe County Regional Transit Service (RTS) today announced the bus pass credit policy for customers unable to take bus trips due to the Coronavirus. If a customer recently purchased a Five Consecutive Day or 31-Day bus pass, and because of the Coronavirus are not able to complete their intended trips, this policy makes it possible for customers to get a credit that can be used for future trips. Read more
RTS Announces the Temporary Waiving of Bus Fares and New Procedure to Enter and Exit 40- and 60-Foot Buses News March 19, 2020 - Starting Friday, March 20, we will temporarily waive the requirement that customers pay a fare to ride the bus. The waiving of fares will be in place at least through Sunday, April 19, 2020 or until the current State of Emergency is lifted, whichever comes first. Customers will now use the rear door to enter and exit 40- or 60-foot buses. Customers with mobility limitations who need to use the ramp to board the bus will still be able to do so through the front door by signaling the bus operator. March 19, 2020 in Monroe Wyoming Wayne Seneca Livingston Genesee Orleans Ontario County Starting Friday, March 20, we will temporarily waive the requirement that customers pay a fare to ride the bus. The waiving of fares will be in place at least through Sunday, April 19, 2020 or until the current State of Emergency is lifted, whichever comes first. Customers will now use the rear door to enter and exit 40- or 60-foot buses. Customers with mobility limitations who need to use the ramp to board the bus will still be able to do so through the front door by signaling the bus operator. Read more