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Celebrating Customer Service Week!

News October 02, 2018 - We're sharing compliments from customers about our Customer Service Representatives.
October 02, 2018 in County

We're sharing compliments from customers about our Customer Service Representatives.

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Happy National Cheeseburger Day!

News September 18, 2018 - It’s national cheeseburger day, which means it is the perfect excuse to go out and grab a burger.
September 18, 2018 in County

It’s national cheeseburger day, which means it is the perfect excuse to go out and grab a burger.

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How to Enjoy the Ride with RTS: Customer Etiquette

News July 18, 2018 - Taking public transit means sharing space with others. Here are a few rules to help ensure everyone on board has a positive experience.
July 18, 2018 in County

Taking public transit means sharing space with others. Here are a few rules to help ensure everyone on board has a positive experience.

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News Stories

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RTS Begins Phase 3 of the Reimagine RTS Study

News May 04, 2018 - The purpose of Phase 3 is to share the draft of the consultant’s recommendation for the public transit system in Monroe County and gather feedback from the community New survey on the Reimagine RTS website will serve as the primary method of gathering feedback from the community
May 04, 2018 in Monroe County

The purpose of Phase 3 is to share the draft of the consultant’s recommendation for the public transit system in Monroe County and gather feedback from the community New survey on the Reimagine RTS website will serve as the primary method of gathering feedback from the community

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RTS Provides Update on Reimagine RTS, Announces Proposed Guiding Principles and Goals

News February 09, 2018 - With phase one complete and phase two underway, Regional Transit Service (RTS) today provided an important update on Reimagine RTS, the study of a redesign of the public transit system in Monroe County. At a press conference earlier today, RTS CEO Bill Carpenter announced the proposed guiding principles and goals, provided a recap of phase one, and discussed next steps.
February 09, 2018 in Monroe County

With phase one complete and phase two underway, Regional Transit Service (RTS) today provided an important update on Reimagine RTS, the study of a redesign of the public transit system in Monroe County. At a press conference earlier today, RTS CEO Bill Carpenter announced the proposed guiding principles and goals, provided a recap of phase one, and discussed next steps.

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Mayor Warren and RTS Announce Expansion and Transfer of Vanpool Pilot Project

News November 01, 2017 - Mayor Lovely A. Warren and RTS CEO Bill Carpenter today announced that, following a successful launch and implementation period, the Rochester Vanpool Pilot Project will be expanding over the next three years, and operation of the program is being transferred to the Regional Transit Service (RTS).
November 01, 2017 in Monroe County

Mayor Lovely A. Warren and RTS CEO Bill Carpenter today announced that, following a successful launch and implementation period, the Rochester Vanpool Pilot Project will be expanding over the next three years, and operation of the program is being transferred to the Regional Transit Service (RTS).

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Effective May 1, 2014

Route: 1
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Effective May 1, 2014

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RTS is the ideal way to get people to your business every day.

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RTS Transit Center Entrances 
60 St. Paul St. Rochester, NY 14604 
71 N. Clinton Ave. Rochester, NY 14604

Para atención en Español,
por favor llamar al (585) 288-1700


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