Three Ways to Pay Starts July 15 News June 15, 2020 - On July 15, RTS will introduce three new ways to pay for fares: RTS Go mobile, RTS Go cards and exact change with cash on the bus. June 15, 2020 in County On July 15, RTS will introduce three new ways to pay for fares: RTS Go mobile, RTS Go cards and exact change with cash on the bus. Read more
All Day Reduced Fares Roll out July 15! News June 15, 2020 - Starting on July 15, Persons with Disabilities, Seniors 65+, and children 6 -11 will be able to pay the reduced fare throughout the day. June 15, 2020 in County Starting on July 15, Persons with Disabilities, Seniors 65+, and children 6 -11 will be able to pay the reduced fare throughout the day. Read more
Fare Collection and Front Door Boarding Resumes July 15 News June 15, 2020 - RTS will start collecting fares again, resume regular service for many of our Regionals, and implement a new boarding and exiting policy for our 40- and 60- foot buses in Monroe County. June 15, 2020 in County RTS will start collecting fares again, resume regular service for many of our Regionals, and implement a new boarding and exiting policy for our 40- and 60- foot buses in Monroe County. Read more
RTS Postpones June 29 Launch of Reimagine RTS Transit System Redesign News March 27, 2020 - Regional Transit Service (RTS) announced today that because of the impact and uncertainty of the Coronavirus, the full launch of Reimagine RTS on June 29 is postponed. Additional updates on this critical project will be provided as they become available. March 27, 2020 in Monroe County Regional Transit Service (RTS) announced today that because of the impact and uncertainty of the Coronavirus, the full launch of Reimagine RTS on June 29 is postponed. Additional updates on this critical project will be provided as they become available. Read more
RTS Announces Bus Pass Credit Policy for Customers Unable to Take Bus Trips due to the Coronavirus News March 23, 2020 - Regional Transit Service (RTS) today announced the bus pass credit policy for customers unable to take bus trips due to the Coronavirus. If a customer recently purchased a Five Consecutive Day or 31-Day bus pass, and because of the Coronavirus are not able to complete their intended trips, this policy makes it possible for customers to get a credit that can be used for future trips. March 23, 2020 in Monroe County Regional Transit Service (RTS) today announced the bus pass credit policy for customers unable to take bus trips due to the Coronavirus. If a customer recently purchased a Five Consecutive Day or 31-Day bus pass, and because of the Coronavirus are not able to complete their intended trips, this policy makes it possible for customers to get a credit that can be used for future trips. Read more
RTS Announces the Temporary Waiving of Bus Fares and New Procedure to Enter and Exit 40- and 60-Foot Buses News March 19, 2020 - Starting Friday, March 20, we will temporarily waive the requirement that customers pay a fare to ride the bus. The waiving of fares will be in place at least through Sunday, April 19, 2020 or until the current State of Emergency is lifted, whichever comes first. Customers will now use the rear door to enter and exit 40- or 60-foot buses. Customers with mobility limitations who need to use the ramp to board the bus will still be able to do so through the front door by signaling the bus operator. March 19, 2020 in Monroe Wyoming Wayne Seneca Livingston Genesee Orleans Ontario County Starting Friday, March 20, we will temporarily waive the requirement that customers pay a fare to ride the bus. The waiving of fares will be in place at least through Sunday, April 19, 2020 or until the current State of Emergency is lifted, whichever comes first. Customers will now use the rear door to enter and exit 40- or 60-foot buses. Customers with mobility limitations who need to use the ramp to board the bus will still be able to do so through the front door by signaling the bus operator. Read more