RTS Access is RTS’ paratransit program that provides coordinated ride-sharing transportation for people with disabilities who are unable to ride RTS transit buses due to their disability. RTS Access is a complementary service, meaning it matches the service area and operation hours of RTS' system, and is provided under the criteria set forth by the Americans with Disabilities Act (ADA) of 1990. As an origin-to-destination service, RTS Access routinely provides curb-to-curb service with exterior door-to-exterior door service provided upon advanced notice.
Learn about the proposal to build a new RTS Access Facility.
RTS Access Covid-19 Safety Measures
RTS Access Safety Measures Covid-19 (PDF)
RTS Access Safety Measures Covid-19 (Word doc)
RTS Access' Service Area
RTS Access trips must begin and end within the service area as defined by the ADA. The RTS Access service area is ¾ of a mile beyond the RTS fixed-route bus service (this does not include Park and Ride or commuter services).
We're here to help!
Feel free to give us a shout
1372 East Main Street
Rochester, NY 14609
RTS Transit Center Entrances
60 St. Paul St. Rochester, NY 14604
71 N. Clinton Ave. Rochester, NY 14604
Para atención en Español,
por favor llamar al (585) 288-1700
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