RTS Access

Learn about our 2020 Policy Changes.

RTS Access is RTS’ paratransit program that provides coordinated ride-sharing transportation for people with disabilities who are unable to ride RTS transit buses due to their disability.

RTS Access is a complementary service, meaning it matches the service area and operation hours of RTS’s transit bus system, and is provided under the criteria set forth by the Americans with Disabilities Act (ADA) of 1990.

As an origin-to-destination service, RTS Access routinely provides curb-to-curb service with exterior door-to-exterior door service provided upon advanced notice.

RTS Access' Service Area

RTS Access trips must begin and end within the service area as defined by the ADA. The RTS Access service area is ¾ of a mile beyond the RTS fixed-route bus service (this does not include Park and Ride or commuter services).