Organizations that need to purchase bus passes:
Step 1: Please fully complete the credit approval form, print, sign, and mail a copy to RTS Customer Service at 1372 East Main Street, Rochester, NY 14607 or upload the completed and the scanned .pdf document online at myRTS.com/contact-us . Please allow 2 to 3 weeks to process the application.
Step 2: Once approved as a vendor, please submit your order online. Please allow 3-5 business days for processing and shipping. We are no longer accepting same day or next day orders requests. Please plan ahead and thank you for your patience. Questions? Please contact us at 585-288-1700.
(585) 288-1700 TTY: (585) 654-0210
1372 East Main Street Rochester, NY 14609
(585) 426-3520
588 Trabold Rd Rochester, NY 14624
(585) 589-0707
225 West Academy Street Albion, NY 14411
(585) 343-3079
153 Cedar Street Batavia, NY 14020
(315) 946-5617
County Highway Building 7227 Route 31 Lyons, NY 14489
(585) 658-4690
Hampton Corners Operations Center 4390 Gypsy Lane Mt. Morris, NY 14510
315-539-1844
1 DiPronio Drive Waterloo, NY 13165
(585) 394-2250 TTY (800) 662-1220
2930 County Road 48 Canandaigua, NY 14424
(585) 786-6050
38 Duncan St. Warsaw, NY 14569